Terms and Conditions for Glamstone Website
1. Introduction
Welcome to https://glamstone.co.in (the “Website”), operated by GLAMSTONE INDIA PRIVATE LIMITED, a company registered under the laws of India with its registered address at 39/A Sir Hariram Goenka Street – 700007 – India (“Glamstone,” “we,” “us,” or “our”). These Terms and Conditions (“Terms”) govern your use of the Website, any associated mobile applications, and any services or products offered on or through the Website (“Services”). By accessing or using the Website, you agree to be bound by these Terms.
If you do not agree to these Terms, please refrain from using the Website.
2. Eligibility
By accessing or using the Website, you confirm that you are at least 18 years old or are using the Website under the supervision of a parent or legal guardian. You also agree that any information provided by you on the Website is accurate, complete, and up-to-date.
3. Use of Website
3.1 Permitted Use: You are allowed to use the Website for your personal and non-commercial use. You agree not to use the Website for any illegal or unauthorized purpose, including but not limited to, violating intellectual property rights, transmitting harmful or disruptive software, or engaging in fraudulent activities.
3.2 Account Information: Certain features on the Website may require you to create an account. You are responsible for maintaining the confidentiality of your account details and are fully responsible for all activities that occur under your account.
4. Intellectual Property Rights
All content on the Website, including but not limited to, logos, product images, descriptions, designs, graphics, text, and other materials, are the property of Glamstone or its licensors and are protected by applicable intellectual property laws. You agree not to use, reproduce, distribute, or exploit any content on the Website without express written permission from Glamstone.
5. Product Listing and Pricing
5.1 Product Information: Glamstone strives to provide accurate and detailed product descriptions. However, we do not warrant that product descriptions, images, or other content on the Website are completely accurate, current, or error-free. If a product offered on the Website is not as described, your sole remedy is to return it in unused condition.
5.2 Pricing Accuracy: While Glamstone endeavors to ensure accurate pricing, technological or human errors may occur. In such instances, Glamstone reserves the right to cancel any orders placed for products listed at incorrect prices and will issue refunds accordingly.
6. Order Acceptance and Cancellation
6.1 Order Acceptance: After you place an order, you will receive an order confirmation via email. However, this confirmation does not constitute acceptance of your order. Glamstone reserves the right to accept or decline your order at any time after receipt.
6.2 Order Cancellation: Glamstone reserves the right to cancel or refuse any order due to insufficient stock, inaccuracies in product or pricing information, or any other reason. If we cancel your order, we will notify you via email and process a refund if payment has been made.
7. Shipping and Delivery
Glamstone offers shipping and delivery services as outlined in our Shipping and Delivery Policy. Delivery timelines are estimates and may vary due to unforeseen circumstances.
8. Return, Refund, and Exchange
Please refer to our Return, Refund, and Exchange Policy for details regarding the return and exchange of products purchased on the Website.
9. Privacy Policy
Your use of the Website is subject to Glamstone’s Privacy Policy, which explains how we collect, use, and disclose information from you. By using the Website, you consent to the practices described in our Privacy Policy.
10. Limitation of Liability
To the fullest extent permitted by law, Glamstone will not be liable for any damages, losses, or claims arising from the use or inability to use the Website or its products, including but not limited to direct, indirect, incidental, or consequential damages. This includes damages related to viruses or bugs, system failures, unauthorized access to your data, or loss of data.
11. Indemnification
You agree to indemnify and hold harmless Glamstone and its affiliates, officers, directors, and employees from any claims, liabilities, damages, losses, or expenses arising out of your use of the Website or your violation of these Terms.
12. Changes to Terms
Glamstone reserves the right to modify or update these Terms at any time without prior notice. Any changes will be effective immediately upon posting on the Website. You are encouraged to review these Terms periodically to ensure continued compliance. Your continued use of the Website constitutes acceptance of any changes.
13. Governing Law and Jurisdiction
These Terms and any disputes arising from your use of the Website or Services shall be governed by and construed in accordance with the laws of India. Any disputes or claims arising out of or related to these Terms, including their validity, interpretation, or enforcement, shall first be attempted to be resolved through good faith negotiations. If such disputes cannot be resolved within 30 days, they shall be referred to and finally settled by arbitration in accordance with the Arbitration and Conciliation Act, 1996. Glamstone shall have the first right to choose the arbitrator. If Glamstone does not nominate an arbitrator within 15 days, both parties shall mutually agree on the appointment of a sole arbitrator. The seat and venue of arbitration shall be in Kolkata, India, and the language of arbitration shall be English or Hindi. The courts in Kolkata shall have exclusive jurisdiction over any matters not subject to arbitration.
Terms and Policy for Photography and Product Images
1.1 Introduction
GLAMSTONE INDIA PRIVATE LIMITED, with its registered address at 39/A Sir Hariram Goenka Street – 700007 – India (“Glamstone”, “we”, “us” or “our”), operates https://glamstone.co.in/ and its mobile application/website/tablet/desktop platforms (“Glamstone Platform”). Through these platforms, we display and sell Gold, Silver, and Lab Grown Diamond jewellery, coins, and other products under the Glamstone brand (“Products”) to users of the Glamstone Platform (“Users” or “you” or “your”).
1.2 Policy Overview
This policy outlines the terms and conditions regarding the photography and product images displayed on the Glamstone Platform. By using the Glamstone Platform, you agree to these terms without modification.
2.1 Image Representation
The images displayed on the Glamstone Platform may include computer-generated rendered images or photographs of actual products. Rendered images are primarily for illustration purposes and may differ slightly from the actual products.
2.2 Size and Scale
Due to screen defaults and photography techniques, some items may appear slightly larger or smaller than their actual size. To clearly show details, some items might be represented at a larger than actual size, or smaller than actual size to display the entire item.
2.3 Colour Variation
There may be slight variations in the colour of the products due to lighting during photography, screen settings, or the rendering process. While we strive to ensure the accuracy of product images, the actual product colours may vary.
2.4 Image Disclaimer
The images are intended to provide a general idea of the product. We do not guarantee that the product images on the Glamstone Platform will always accurately depict the actual product due to the reasons mentioned above.
3.1 Agreement to Terms
By using the Glamstone Platform and/or purchasing a Product on the Glamstone Platform, you acknowledge and agree to the terms outlined in this Policy. If you do not agree with these terms, please refrain from using, accessing, or transacting on the Glamstone Platform.
Terms for Product Listing and Accuracy
1. Introduction
GLAMSTONE INDIA PRIVATE LIMITED, with its registered address at 39/A Sir Hariram Goenka Street – 700007 – India (“Glamstone”, “we”, “us” or “our”), operates https://glamstone.co.in/ and its mobile application/website/tablet/desktop platforms (“Glamstone Platform”). Through these platforms, we facilitate the sale of Gold, Silver, and Lab Grown Diamond jewellery, coins, and other products under the Glamstone brand (“Products”) to users of the Glamstone Platform (“Users” or “you” or “your”).
2. Policy Overview
This policy outlines the terms and conditions regarding the accuracy of product listings and specifications on the Glamstone Platform.
3. Inaccurate Product Description or Specification Due to Error
Glamstone strives to provide accurate product descriptions and specifications, including details such as weight, dimensions, materials, and features. However, errors or discrepancies may occasionally occur unintentionally. If you encounter any inaccuracies in product descriptions, please contact our customer service team for clarification before making a purchase. We reserve the right to update or correct product information as needed.
4. Inaccurate Pricing Due to Error
While Glamstone endeavours to maintain accurate product pricing, technological dependencies and human error may occasionally result in inaccuracies. In such cases beyond our control, Glamstone reserves the right to cancel orders and issue refunds for incorrectly priced products. We will notify you promptly of any pricing errors and refund any payments made for affected orders.
5. Product Images
Product images displayed on the Glamstone Platform may include computer-generated renders or photographs of actual products. While we strive to depict products accurately, variations may occur due to screen settings, photography techniques, or manufacturing changes. Images may also show products at a larger or smaller scale than actual size to highlight details. Please refer to product descriptions for precise details about size, color, and other specifications.
6. Agreement to Terms
By using the Glamstone Platform and/or purchasing products from us, you agree to the terms and conditions outlined above regarding product listing accuracy. If you have any questions or concerns regarding product descriptions, pricing, or images, please contact us at support@glamstone.co.in or visit our registered address at 39/A Sir Hariram Goenka Street – 700007 – India.
Contact Information
For questions or concerns regarding these Terms or the Website, please contact us at:
Glamstone India Private Limited
39/A Sir Hariram Goenka Street,
Kolkata – 700007, India
Email: support@glamstone.co.in
By using the Website, you agree to abide by these Terms and Conditions.
Last updated: October 10, 2024