Terms for Product Listing and Accuracy

1. Introduction

GLAMSTONE INDIA PRIVATE LIMITED, with its registered address at 39/A Sir Hariram Goenka Street – 700007 – India (“Glamstone”, “we”, “us” or “our”), operates https://glamstone.co.in/ and its mobile application/website/tablet/desktop platforms (“Glamstone Platform”). Through these platforms, we facilitate the sale of Gold, Silver, and Lab Grown Diamond jewellery, coins, and other products under the Glamstone brand (“Products”) to users of the Glamstone Platform (“Users” or “you” or “your”).

2. Policy Overview

This policy outlines the terms and conditions regarding the accuracy of product listings and specifications on the Glamstone Platform.

3. Inaccurate Product Description or Specification Due to Error

Glamstone strives to provide accurate product descriptions and specifications, including details such as weight, dimensions, materials, and features. However, errors or discrepancies may occasionally occur unintentionally. If you encounter any inaccuracies in product descriptions, please contact our customer service team for clarification before making a purchase. We reserve the right to update or correct product information as needed.

4. Inaccurate Pricing Due to Error

While Glamstone endeavours to maintain accurate product pricing, technological dependencies and human error may occasionally result in inaccuracies. In such cases beyond our control, Glamstone reserves the right to cancel orders and issue refunds for incorrectly priced products. We will notify you promptly of any pricing errors and refund any payments made for affected orders.

5. Product Images

Product images displayed on the Glamstone Platform may include computer-generated renders or photographs of actual products. While we strive to depict products accurately, variations may occur due to screen settings, photography techniques, or manufacturing changes. Images may also show products at a larger or smaller scale than actual size to highlight details. Please refer to product descriptions for precise details about size, color, and other specifications.

6. Agreement to Terms

By using the Glamstone Platform and/or purchasing products from us, you agree to the terms and conditions outlined above regarding product listing accuracy. If you have any questions or concerns regarding product descriptions, pricing, or images, please contact us at support@glamstone.co.in or visit our registered address at 39/A Sir Hariram Goenka Street – 700007 – India.